Overview
Stiply allows users to download signed documents at any time, as long as they remain stored on our servers according to standard retention policies. Only requests you created can be downloaded.
1. What can you download?
Downloadable files include:
- Signed document – The finalized PDF with all signatures.
- Proof document – The audit trail verifying who signed and when.
2. How to enable downloads
Administrators can activate this feature for the account:
- Go to Account Settings → Account.
- Toggle on "Download signed documents".
- This enables the feature for all users in the account that have this enabled.
3. How to download a signed document
- Open the Signed documents overview in Stiply.
- Locate your desired request and click the Download button under "Action".
- The signed PDF and proof document will be downloaded to your device.
4. Retention and access
- Documents are available as long as they are stored on Stiply servers (90.
- Standard retention periods apply automatically.
Important
- Only users who created the original sign request can download the files.
- The download feature must be enabled in account settings by an administrator.
- Both the signed document and the proof document are downloaded together.